Terms & Conditions

By accessing shsgarden.com, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. 

Please read the Terms and Conditions carefully before placing an order on our website, shsgarden.com (“Website”). By submitting an order through our website, you confirm your unconditional acceptance of these Terms and Conditions of Sale.

Your Duty To Other Users
Your use of our website is for your own personal, non-commercial benefit. In no way are you to leverage our website in a way that mines for the personal information of other, whether in blog comments or otherwise, for your own use or for the benefit of others. This includes, but is not limited to, spam (unsolicited commercial email).
 
If you inadvertently obtain personal information about other users, you shall not share this with anyone else.
 
Restricted Access
Access to certain areas of our shsgarden.com website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
 
If we provide you with a user ID (username) and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You may not share your user ID and/or password with anyone for any reason, either directly or indirectly. You accept responsibility for all activities that occur under your user ID or password.
 
We may disable your user ID and password at our sole discretion or if you breach any of the policies or terms governing your use of our shsgarden.com website or any other contractual obligation you owe to us.

Viruses, etc.
You also understand that our shsgarden.com website cannot and does not guarantee or warrant that files available for downloading through our website will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to our website for the reconstruction of any lost data.
 
Assumption of Risk
You assume total responsibility and risk for your use of our website and the internet. Our website provides related information “as is” and does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or noninfringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the product or service, any merchandise information or service provided through the service or on the internet generally, and our website shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. 
It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally.  Our website does not warrant that the service will be uninterrupted or error free or that defects in the service will be corrected. 

Your Contract With Us
To purchase any products for sale on our website, you need to submit a completed order and make full payment for that order using the payment system provided. Please provide a valid email address otherwise we will not be able to confirm receipt of your order. Your order will be confirmed automatically by email once the payment has been processed. This email constitutes your order confirmation.
 
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. shsgarden.com reserves the right at any time after receipt of your order to accept or decline your order for any reason; however, you will be notified in any event.
 
Price
The price you pay for the goods shall be the price set out in our Confirmation. All prices are quoted either in US dollars (USD), Singapore Dollars (SGD) or Malaysian Ringgit (MYR), according to your chosen settings. The price of the goods excludes the cost of packaging and delivery, unless stated otherwise. These charges are specified separately.

We reserve the right to adjust the price of any products on this website without notice.

In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, shsgarden.com shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed. If your credit card or Paypal account has been charged for the purchase and your order is canceled, shsgarden.com shall issue a refund to the amount of the incorrect price.
 
Payment Methods
Online orders must be paid by FPX, credit card or PayPal. We accept the following credit cards: Visa, MasterCard. All credit card payments are subject to validation checks and authorisation by the card issuer. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed as soon as your order is confirmed.
 
Order Cancellation Policy
You have the right to cancel your order at any time if they have not yet been shipped out or fulfilled. A cancellation fee of 10% will be imposed. Orders of customised products and downloadable products may not be cancelled. There will be no refunds on shipping charges. Orders can only be cancelled if they have not yet been shipped out.

After shipping, please see our RETURN & REFUND POLICY.
  
Gift Cards
Redemption
shsgarden.com Gift Cards (including products branded as Gift Certificates or Gift Vouchers) ("Gift Cards") may only be redeemed against eligible products on www.shsgarden.com.

Purchases are deducted from the redeemer's Gift Card balance. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid with another payment method. Any unused Gift Card balance can be redeemed against future orders subject to the Gift Card expiry date.
Shsgarden.com or its affiliates ("we", "us", and "our") may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase.

Limitations
Gift Cards, including any unused Gift Card balances, expire one (1) year from the date of issuance.

Gift Cards may not be redeemed for the purchase of products at any other website or retail store owned and operated by us, our affiliates, or any other person or entity except www.shsgarden.com.

Gift Cards and unused Gift Card balances are not redeemable for cash and cannot be returned for a cash refund; resold; exchanged; reloaded; used to purchase other Gift Cards, except to the extent required by law.
Unused Gift Card balances are not transferable.
 
Risk of Loss
Shsgarden.com is not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.
 
Fraud
We reserve the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on shsgarden.com.
 
General Terms
The shsgarden.com Terms and Conditions of Use apply. We reserve the right to change these terms and conditions from time to time at our discretion. All terms and conditions are applicable to the extent permitted by law.

Links to Other Websites
Our website contains links to third party Websites.  Our shsgarden.com website makes no representations whatsoever about any other website which you may access through this one or which may link to this website. When you access a website from our website, please understand that it is independent of our website, and that our website has no control over the content on that website. These links are provided solely as a convenience to you and not as an endorsement by our website of the contents on such third-party Websites.  Our website is not responsible for the content of linked third-party Websites and does not make any representations regarding the content or accuracy of material on such third party Websites.  If you decide to access linked third-party Websites, you do so at your own risk.  We do not necessarily endorse, recommend, suggest or otherwise make any overture or prompt for action regarding any product or service offered.  You should assume we are compensated for any purchases you make.  

User Submissions
As a user of our LongPower.net website, you are responsible for your own communications and are responsible for the consequences of their posting.  You must not do the following things: post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; post material that reveals trade secrets, unless you own them or have the permission of the owner; post material that 
infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; post material that is obscene, profane, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user of our website or any other person or entity; post a sexually-explicit image; post advertisements or solicitations of business; post chain letters or pyramid schemes; or impersonate another person.
 
Our website does not represent or guarantee the truthfulness, accuracy, or reliability of any communications posted by other users of our website or endorse any opinions expressed by users of our website.  You acknowledge that any reliance on material posted by other users of our website will be at your own risk.
 
Our shsgarden.com website does not necessarily screen communications in advance and is not responsible for screening or monitoring material posted by users of our website.  If observed by our website and/or notified by a user of communications which allegedly do not conform to this agreement, our website may investigate the allegation and determine in good faith and its sole discretion whether to remove or request the removal of the communication.  Our website has no liability or responsibility to users of our website for performance or nonperformance of such activities. Our website reserves the right to expel users of our website and prevent their further access to our website for violating this agreement or any law or regulation and also reserves the right to remove communications which are abusive, illegal, or disruptive.
 
Indemnification
You agree to indemnify, defend and hold harmless our shsgarden.com website, its members, officers, directors, employees, agents, licensors, suppliers and any third party information providers to our website from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any use of our website or violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing our website.

Termination
We reserve the right to investigate complaints or reported violations of these Terms of Service and Conditions of Use and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any data necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, IP addresses and traffic data.

Governing Law
This Agreement shall be treated as though executed, set in force, and performed in Malaysia.  Accordingly, it shall be governed and construed in accordance with the laws of Malaysia in terms of those applicable to agreements, without regard to conflict of law principles. 
 
Limitation of Liability
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
 
Complaints
In the event that you are dissatisfied with any of our products, please contact us specifying the nature of the problem. We will investigate and respond to you as soon as possible.
 
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of shsgarden.com., Copyright © 2017, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
 
Other Conditions
shsgarden.com reserves the right to make changes to this site and these Terms and Conditions at any time.